TikTok social listening
Hear what TikTok says about your brand
Every public video that names your brand and every video on your hashtag, in one stream you can moderate, publish or act on. Add Brand Listening and you get AI research reports with sentiment across TikTok and six other networks.
- Mentions and hashtag videos in one moderated stream
- AI-scored sentiment with a one-line reason per video
- Refreshed daily, weekly, every 14 days or monthly
Brand Listening is in early access on paid plans. Mentions and hashtag sources are available today.
Mentions of Your Brand across TikTok
Last 7 days · 46 videos
29 positive 12 neutral 5 negative
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Day 3 with the Your Brand grinder and my espresso finally stopped channeling. Not sponsored, just relieved.
Customer sharing a positive product result
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Unboxing the Your Brand kit. Full review next week once I have pulled 50 shots.
Creator announcing an upcoming review
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Your Brand shipped my order to the wrong country and support has been quiet for a week.
Customer complaint about shipping and support
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Mentions
Mentions of your brand across TikTok, caught as they happen.
Every public video whose caption names your brand or product: reviews, hauls, reactions, complaints, whether or not they tagged you. A Mentions source searches captions for your keyword and collects the matches into a feed as they appear, with no TikTok connection, and every one lands in your moderation queue first. Approve it and it can be on your website the same minute. Paid plans.
Moderation queue
1 new mentionDay 3 with the Your Brand grinder and my espresso finally stopped channeling. Not sponsored, just relieved.
Brand Listening
A research report, not just a stream.
Type a brand name or domain. Juicer resolves the official handles and the terms worth searching on each network, runs the plan, scores every mention positive, neutral or negative with a one-line reason, splits owned from earned, and files it all into a permanent archive. On TikTok it searches captions for your brand name and domain, follows your hashtags and your account; Reddit, X, Bluesky, Instagram, YouTube and LinkedIn sit alongside in the same report. Early access on paid plans.
Request early access →Your Brand
Refreshed today, 06:00 · weekly
- Mentions
- 83
- Positive
- 63%
- Earned
- 72
- Owned
- 11
Top mentions
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Day 3 with the Your Brand grinder and my espresso finally stopped channeling.
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Your Brand's grinder guide is the best free resource I've found this year.
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Your Brand shipped to the wrong country and support went quiet. Not ideal.
Competitors
Track competitors with the same report.
Add a competitor's brand and get its report next to yours: share of conversation, sentiment, where the talk happens. Refreshes run on the schedule you pick for each brand, daily to monthly, and only ever add to the archive.
Your Brand
Share of conversation
63%
Sentiment
67% positive · 10% negative
Rival Systems
Share of conversation
37%
Sentiment
42% positive · 23% negative
Under the hood
What every mention carries
Sentiment with a reason
Positive, neutral or negative toward your brand, with a one-sentence explanation of why the video is relevant, so the report reads like an analyst wrote it.
Owned vs earned
Videos from your own account are split from what other people post, so the report measures the conversation, not your own output.
A permanent archive
Platform search only surfaces recent videos. Juicer keeps every mention it has ever found, with views, likes, comments and shares, so a viral review from months ago never ages out.
Scheduled refreshes
Daily, weekly, every 14 days or monthly per brand. Each refresh looks for new mentions and flags them as new.
Moderation before publication
Mentions and hashtag videos land in the queue first. Approve, hide, filter by keyword, or let AI moderation decide, then the approved ones show on your site.
Seven networks with public search
Brand Listening plans its search across TikTok, Reddit, X, Bluesky, Instagram, YouTube and LinkedIn. On TikTok it searches captions for your brand name and domain and follows your hashtags and account.
How it works
From brand name to report
Three steps, and the third one repeats itself on the schedule you choose.
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01
Add your brand
Type the brand name or domain. Juicer resolves it to the official handles on each network, your TikTok account among them, and the search terms worth tracking, and shows you the plan.
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02
Run the research
Juicer searches every planned network, filters out noise with AI, scores sentiment and files each mention into the brand's archive with its engagement numbers.
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03
Read the report, keep it fresh
Open the report in the dashboard, then let the scheduled refresh add new mentions. Curate the good ones into a feed and they can show on your site the same day.
Questions
Frequently asked questions
What marketers ask before listening to TikTok with Juicer.
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What is the difference between a Mentions source and Brand Listening?
A Mentions source is a feed feature: it searches public captions for your keyword and pulls the matching videos into a feed you moderate and can embed, and a Hashtag source does the same for a tag. Brand Listening is a separate research workspace: it searches the networks for your brand, scores sentiment and produces reports on a schedule. Many teams use both. -
Which plan do I need?
Mentions and hashtag sources are on every paid plan, with a trial on the free plan. Brand Listening is in early access for paid-plan accounts. Request early access and we will switch it on. -
Do I need to connect my TikTok account?
No. Mentions and Hashtag sources are added by keyword or tag, with no TikTok login and nothing Juicer can post on your behalf. Brand Listening searches public content and needs no TikTok connection either; connecting your account only matters when you want your own videos in a feed. -
Does a Mentions source catch videos that didn't tag me?
Yes. It is a keyword search of public video captions, not a search for @-tags, so a review that spells out your brand name without tagging your account still comes back. Type words, not an @handle, one keyword per source. -
Does it monitor comments?
No. Sources and Brand Listening track videos, with their view, like, comment and share counts; the comments themselves are not searched. -
What does a report contain?
The mentions found, each with platform, author, caption, engagement counts, a positive, neutral or negative sentiment and a one-line relevance reason; an owned versus earned split; which platforms the conversation happens on; and what is new since the last refresh. -
How often is it refreshed?
You choose per brand: daily, weekly, every 14 days or monthly. You can also trigger a refresh by hand. Each run only adds to the archive; nothing found earlier is lost. -
Can I reply to mentions from Juicer?
Not yet. Today Brand Listening is for finding and understanding the conversation; each mention links to the original video so you can respond on TikTok. Replying from Juicer is on the roadmap. -
Can I put the best videos on my website?
Yes. Approve them in a feed with Mentions or Hashtag sources and the TikTok feed widget shows them on your site, with the same moderation and styling as any Juicer feed.
