We've created detailed walkthroughs on YouTube that explain the various parts of the Juicer dashboard and how to use Juicer's features.
Facebook hashtag searches are not supported by the Facebook API, so Facebook hashtags cannot be added as sources to a Juicer feed.
Juicer does provide the ability to manually add individual Facebook posts. To do so, you must have any single Facebook source connected to your Juicer account. Clicking this source within the "Social Media Sources" area of your dashboard will reveal the option to "Add post manually." Click this button and paste in the URL of the Facebook post to attempt to add the post to your feed.
However, we cannot guarantee that any Facebook posts can be added manually to your feed. Privacy/geographic restrictions, or other reasons beyond our control, frequently restrict Juicer from acquiring post data from Facebook.
Before you try to add a post manually, make sure a personal Facebook page is connected within your Connected Social Accounts page, as this will give you the best chance to successfully add posts.
Juicer will pull in any posts that contain your chosen hashtag, regardless of the user, as long as those posts are fully public and the user does not have any privacy settings enabled on their social account.
Please note that Juicer relies on the social networks to index hashtag posts, in order for our service to automatically obtain them. So, if a particular post hasn't been indexed, you may need to add it manually to your feed. This can relate to the social networks' own attempts to purge spam posts, technical difficulties or other reasons beyond Juicer's control.
We define a "source" as a single username or hashtag on a single social network. For example, if you add the hashtag
#tbt from Twitter and Instagram, these are considered two social media sources. Or, if you have five different Facebook pages, that counts as five sources.
The sources in your feed can be any combination of accounts/hashtags.
You can learn about the different number of sources that each plan allows on our pricing page. If you want more granular control over the cost of different sources and the frequency of updates, check out our enterprise plan.
Certain parts of a Juicer feed are in English, such as the "Load More" button. If you'd rather have this written in your native language, the text can be changed with some programming work.
Here is an example that would alter the text of the "Load More" button. First, let's add a data-after attribute to your feed, like this:
<ul class="juicer-feed" data-feed-id="YOUR_FEED_NAME" data-after="translateJuicer()"></ul>
"Your_feed_name" should be replaced with the specific ID of your Juicer feed, which is already included in your embed code.
In this case, you would replace "Load More in another Language" with your preferred translation.
Yes - simply click the pencil icon that appears next to your current feed name in the upper-left corner of the Juicer dashboard. A pop-up will appear that allows you to change the feed name.
If you wish to change the URL of your Juicer feed, be sure to check the box that says "Update feed URL also" before clicking "Update feed name." But please note, changing the feed URL will break your Juicer feed if it is currently embedded onto a website. That's because changing the URL will change the "feed-id" portion of your embed code. If you change the feed URL, re-paste your embed code onto your webpage, or change the feed-id in the code to match the new one you've created.
Please refer to our live event/hashtag campaign video walkthrough, which you can find here. This provides the specific steps for setting Juicer up in these circumstances.
Every Juicer feed comes with a dedicated URL that displays the feed full-screen. We strongly recommend using this URL to display your feed within a browser (projected/displayed on a screen) during the event. You can locate this URL for your feed under the "Share your feed" area of the Juicer dashboard.
The "auto-refresh for live events" feature is located under the Feed Settings area of the Juicer dashboard. Enabling this feature will automatically refresh your feed at your usual update interval (once per hour for Medium plan, once every 10 minutes for Large plan, faster/slower for other plans). Be sure to enable this feature prior to your live event. This feature works best using the dedicated URL mentioned above.
When you first add a social account or hashtag source to a Juicer feed, our software will pull in one "page" of posts. This number varies by social network. For example, an Instagram source will pull in about 33 posts. So, when you create a new Juicer feed, you will only see some of the most recent posts.
It is possible for us to manually pull through older posts for your sources. Please contact us at [email protected] or through our contact form if you'd like us to run that process.
We can typically obtain all older posts for social account sources on the major networks, and 2-3,000 older posts for Instagram hashtags. We cannot pull in older posts for Twitter hashtags, due to limitations with their API. We also cannot pull in older posts from LinkedIn pages.
No. Juicer is unable to make changes to posts back on your social accounts. So, if you delete a post from your Juicer feed, it will not delete the post from your account back on Facebook, Twitter, etc. Or, if you make any text or link additions to a post from your Juicer dashboard, it will not make any edits to the original post on that social platform.
Yes. All of Juicer's paid plans include robust moderation and filtering features, located under the "Moderate and Filter" area of the Juicer dashboard. To read a full tutorial of using these features, visit the walkthrough on our blog.
Included in these features are fields for blocking posts that contain words or phrases of your choosing, as well as built-in profanity and duplicate post blockers that you can enable with a simple check box. You may also enable a "moderation queue" that sends all posts into a queue, where they will require your approval to appear in your public feed.
Yes. This is possible by entering the first hashtag as a source for your feed (in the "Social Media Sources" area of your Juicer dashboard), and the second hashtag in the "Only allow posts with these words" field, located in the "Moderate and Filter" area. This way, posts pulled in for #hashtag1 must also contain #hashtag2 to be displayed.
Juicer is unable to pull in the comments/replies that appear below other posts, even if those posts include a hashtag that's set as a source for your feed.
Juicer can pull in Facebook posts that are made on your Facebook source page (provided these posts aren't comments/replies to another post). This is an option that appears as a checkbox when you first add a Facebook page source.
Yes. This will be as simple as changing the login email address for the account to the email address of the new owner, which you can do from your account settings.
Also from your account settings, you can change your password to something you can share with the new account holder. Then, that person can log into Juicer and update the password to his or her own.
Finally, the new account holder can update the payment method for the account at juicer.io/payment.
If you plan to display hashtag posts from users across Twitter, Instagram or any other network as part of a campaign or other effort, please review our blog post about user rights management.
With Juicer's Campaign and Enterprise plans, you can now contact Twitter users directly to ask permission to display/repurpose their posts. This may not be necessary, depending on how you plan to use the social content. Please review the blog post linked above for more information.
The URM tool feature is no longer available for Instagram posts, due to changes made to their API as of April 4, 2018.
Juicer is an API partner and displays public social posts in ways that comply with each networks' Terms of Service.
Juicer cannot provide legal advice regarding the use of user generated content (UGC). Contact a legal expert before you use social media content in a way that may require obtaining explicit consent.
Rates and other information, and the button to upgrade, are included at juicer.io/enterprise.
Juicer is aware of the GDPR measures taking effect in May, 2018. We are committed to the safe storage of all data, and will remove any data at the request of the corresponding user.
Like most Software as a Service (SaaS) businesses, Juicer collects a small amount of personally identifying information (PII), which is voluntarily provided by our users, such as email addresses and passwords (which are encrypted).
Separately, Juicer collects publicly available social media post information, in order to smoothly display social posts. These data are collected when a social media source is entered into a Juicer feed, and are deleted when the source is removed. These may or may not contain PII, but the posts must be fully public to be obtained by our service.
Juicer does not collect any data from people who merely view Juicer social feeds that are embedded on a website.
Please note that Juicer does not have servers outside of the United States. By nature of being a Juicer user, any data you provide will be transmitted to the U.S., though strong security measures are in place to protect your information.
You can set a specific number of posts or pages to appear in your feed with a small change to your embed code. Simply add these
data-attributes to the
<ul> portion of the embed.
Change it from:
<ul class="juicer-feed" data-feed-id="YOUR-FEED-NAME"></ul>
<ul class="juicer-feed" data-feed-id="YOUR-FEED-NAME" data-pages='1' data-per='15'></ul>
You can adjust the
data-per numbers to whatever you like. In the above example, the feed will show a single page (users cannot click a "Load More" button), and 15 posts will be displayed. If you do not want to limit the number of total pages, simply remove the data-pages attribute altogether.
Make sure the "YOUR-FEED-NAME" above is the unique ID of your feed. This should already be included in your embed code, so it's unlikely any change will be needed.
You can also set the numbers of posts and pages if you're using Juicer's Wordpress plugin. Please follow the instructions here.
Yes. When doing so, the second feed should only include the
Please Contact us if you have trouble setting this up.
If you are missing your latest Instagram posts, the Instagram connection on your "Connected Social Accounts" page has likely expired. Please go to https://juicer.io/social-accounts and refresh the Instagram connection listed there, and posts should begin appearing again at your next scheduled refresh, which depends on your plan level. Many of these connections expired in April, concurrently with Instagram's API changes. If your Instagram sources are @usernames, and not hashtags, please also read about Instagram's API changes here for more details.
Other troubleshooting in this area:
First, click the "Moderate and Filter" panel in your Juicer dashboard, then click the "Moderated Posts" button. It's possible that your missing posts are in this area, which would be caused by Juicer's filtering tools that you have enabled. Disabling the corresponding filter feature, or clicking "Approve" while hovering over individual posts, should move these posts into your live feed. If you make changes to your filters, be sure to click "Save Your Filters".
Another possibility is that a feature in the "Feed Settings" panel is hiding posts. Click this panel, then check whether the "Only show posts with videos" or "Only show posts with images" options are enabled. De-selecting these checkboxes will reveal any posts that are hidden this way. Please note that the "Only show posts with videos" setting will override the "Only show posts with images" setting. So, if both are selected, only video posts will be displayed.
If your missing posts are posts from a personal Facebook page (even if they were shared by a business page), the issue likely relates to privacy settings within Facebook. The owners of personal Facebook pages typically have at least one privacy setting enabled on their account, which will restrict their posts from a service like Juicer. Even if that user were to remove their privacy settings, the Facebook API still tends to restrict posts from personal pages. It's unlikely you will be able to display posts from personal pages.
If your missing posts are from any other source, and the posts are not in your moderation queue, the cause is likely one of the following issues:
By default, Juicer will pull in a single page of posts from a source when it's first added to your feed. That number of posts depends on the social network, and sometimes whether you are using an @username or a hashtag.
For example, Juicer will pull in the latest 33 posts from Instagram, and the most recent 200 posts from a Twitter account. Going forward, Juicer will pull in any new posts from your sources, and will not delete old posts, so your feed will gradually hold more posts.
If it's important that you have ALL of the past posts from your source appear in your Juicer feed, contact us and we will manually pull in the old posts, if possible. Keep in mind that Juicer cannot pull in all past posts for a Twitter hashtag, and Facebook hashtags do not work well with social aggregators (see FAQ above).
If you sometimes post the same content on different social platforms, or if duplicate posts appear across your sources for other reasons, you will want to enable the "Prevent duplicate posts" feature. This is located in the "Moderate and Filter" panel of your Juicer dashboard.
This feature works by analyzing the text of your posts. If identical text appears in posts from two different sources, Juicer's software will move one of those posts out of your public feed, and into your "Moderated Posts" section. This will not happen immediately. Juicer will automatically check your posts once every hour or so for duplicate posts. If you see two identical posts made within the last hour or two, please check back in a little while, or manually remove a duplicate post by hovering over it and clicking "Delete".
If you consistently see two of the same post appearing, please check your "Social Media Sources" panel to ensure that you have not entered the same source more than once.
There are a few possible reasons for this. First, make sure you are including the correct embed code (or that you have the Wordpress plugin installed).
Second, view the source code of your page and make sure that the Juicer embed code is in there.
Fourth, if you are developing your site locally, and testing it by just opening the HTML page in your browser, it probably won't work. This is because of how Juicer's embed code works. The two ways around this are to run your site on a local server (try something like this) or to change your embed code from:
<link href="//assets.juicer.io/embed.css" media="all" rel="stylesheet" type="text/css" />
<ul class="juicer-feed" data-feed-id="YOUR_FEED_NAME"><h1 class="referral"><a href="http://www.juicer.io">Powered by Juicer</a></h1></ul>
<link href="http://assets.juicer.io/embed.css" media="all" rel="stylesheet" type="text/css" />
<ul class="juicer-feed" data-feed-id="YOUR_FEED_NAME"><h1 class="referral"><a href="http://www.juicer.io">Powered by Juicer</a></h1></ul>
Be careful, though, if your site is HTTPS (SSL), as you will run into issues when you deploy.
Fifth, if you have a single page app (meaning you don't have a full-page refresh between each page) it's possible that the jQuery hook,
And then manually call
Juicer.initialize() when you want your feed to be visible. Then when you navigate away, call
To see a more in depth example of this, please read our blog post on the subject.
Sixth, if nothing else is working, try loading your feed in an
<iframe>. You can get the iframe version of your feed code from the "Embed in your site" area of the Juicer dashboard.
If none of these methods work for you please contact us and we will help you get it working.
The Juicer embed code automatically includes jQuery. What's likely causing the problem is a jQuery plugin that is extending jQuery, and the Juicer embed code is clobbering and breaking these extensions.
The easiest way to handle this is to replace the js line in your embed code from:
Changing this line of code fixes the most common issues in which Juicer is impacting other areas of your site or page.
When you add a filter or moderation setting to your Juicer feed, it works on a "going forward" basis by default. It will apply to NEW posts that get pulled into your feed.
If you want to apply a filter to the posts that are ALREADY in your feed, click "Save your Filters" in the moderation section, then click the link that says "Apply settings to existing posts". Please wait a few minutes - how long it takes depends on how many posts are in your feed. Then, refresh your feed to see if your filters have been applied.
If your filters still aren't working, make sure you have separated any terms in the "disallow posts with these words" field or the "only allow posts with these words" field with commas, and that you have used multiple forms of capitalization (those fields are case sensitive).
You can always view posts that have been filtered from your feed in the "moderated posts" section.
For more information about moderating/filtering posts, please read our tutorial.
In order for Juicer to display a post for a location source, the poster must have tagged that location in their post. This does not occur frequently. If you are running a campaign or something similar, please alert users that they should tag your specific Google Maps location when posting.
Some social networks (like Facebook) will pull in sharing data from whatever page the Juicer feed is embedded on. So, if you try to share a post from your Juicer dashboard, it may show Juicer's logo and link directly to juicer.io. But - if you embed the Juicer feed on your own website, sharing the post from that location will instead link to your website.
Unfortunately, it isn't possible for Juicer to link directly to the post on the respective social network. Sharing a post from a Juicer feed will drive the user to the page of the feed.
Juicer's ability to obtain up-to-date numbers of likes and comments depends on the data provided by the social networks' APIs. It also depends on how often Juicer can update the details of a given post.
As your feed refreshes at regular intervals, Juicer will update the details for a set number of recent posts from each of your sources, depending on the social network (for example, the 33 most recent posts from an Instagram source). As more posts are added from a source, older posts will be updated less frequently, and the like/comment numbers will likely become outdated.
As such, Juicer cannot guarantee that the numbers of likes and comments will be accurate. We discourage the use of Juicer for campaigns and activities where exact like/comment counts are essential.
If you're running a hashtag contest or something similar, please be aware that Juicer will probably not be able to obtain all of the posts that use your hashtag. There are several reasons why, but they all boil down to what is made available to a service like Juicer via the API of the social network.
Juicer can't obtain a hashtag post if:
* There is any sort of privacy setting enabled for the poster's account.
* The post hasn't been "indexed" by the social network for that hashtag.
* The social network has prevented API access to a post for another reason beyond our control and beyond our knowledge.
Because of these factors, you will probably see a discrepancy between what's listed on the network itself, and what appears in Juicer. If some of the missing posts are older, please contact us at [email protected] to run a "fetch all posts" process for your feed, which may pull through older posts, although this process will not work for Twitter hashtags.
Also, you can always try to add a post manually. Simply click "Add Post Manually" next to any source for that network in your "Social Media Sources" area.
If the type of source that is not displaying new posts is an Instagram username source, you must have the login credentials for that account entered on your Connected Social Accounts page. Once you have done this, posts should begin appearing for the Instagram source.
If your newest posts have stopped appearing in the feed from another type of source, and the "My feed is missing posts" FAQ has not helped, then you probably need to refresh your social connections on the back end of Juicer. These token connections help us obtain posts on your behalf, and they can expire every 30 or 60 days for certain networks.
Simply visit https://www.juicer.io/social-accounts while logged into your account, and you can refresh each of the connections listed there by clicking the corresponding refresh buttons, or by removing and re-adding the connections. New posts should begin appearing for your sources again after that. These connected accounts are purely for administrative purposes, and posts from these accounts will not be displayed in your feed unless you add them as sources.
If one of the sources for your feed is a LinkedIn company page, make sure that the personal LinkedIn connection on the page linked above has administrative rights to the company page. This is required to display LinkedIn company posts.
Juicer has complied with Twitter's most recent style guidelines, which include the specific placement of the logo, the display of text (as well as its size and boldness), and the use of blue overlays in some cases. Therefore, tweets appear a bit differently than posts from other social networks.
Juicer is currently unable to display images that come from embedded links within tweets, such as articles or webpages. This data is not available from Twitter's API. Images inserted directly into tweets should appear within Juicer.
Instagram and Facebook sometimes change the links to older videos and images, causing the data to become outdated on Juicer's end. When this occurs, the images/thumbnails will be broken, and Juicer will hide the posts automatically within your embedded feed (although not on the "Slider" or "Living Wall" feed styles currently). You will still be able to see the broken posts within your feed's dashboard - they will not be hidden there.
If you encounter this, please contact us at [email protected] or via our Intercom system (the button in the lower-right corner of your screen). Make sure your Instagram and Facebook connections are refreshed on your Connected Social Accounts page. Then, Juicer is able to re-sync the data for your feed, which can refresh outdated image/video links back a certain distance, as long as those posts still exist on the social networks.
If the posts no longer exist on Instagram or Facebook, you will need to manually delete them from your Juicer feed.
Also, due to Instagram's recent API changes, remember that you must connect any Instagram account to your "Connected Social Accounts" page (https://juicer.io/social-accounts) to display its posts within Juicer. If you are using an Instagram hashtag, you can still display these posts as usual, but you may need to refresh your connection on the "Connected Social Accounts" page.
The "Powered by Juicer" branding, as well as the animated Juicer gifs within the feed, are present on all free Juicer accounts. To remove them, simply upgrade to one of our paid accounts. You'll ditch the branded messages and get other benefits, such as:
If you're interested, learn more about our paid plans here (starting at $19 USD per month)
You sure can. All of the css on Juicer is editable. Go ahead and overwrite it on your site. We recommend using the Chrome Inspector to view the HTML and CSS structure of your feed and use that to overwrite the styles provided by Juicer.
You can read our getting started guide to this process here.
The easiest way to add simple custom posts to your feed is simply to create a new Tumblr account and then add that as a source to your Juicer feed...then use that tumblr to add any sort of custom posts you like, that will get pulled in by your Juicer feed.
Juicer's team cannot provide customized code to achieve your desired design. Please work with a web programmer/developer, using our CSS blog post as a starting point.
Our Campaign and Enterprise plans now contain a feature to add custom CSS directly from the Juicer dashboard, including a simple way to select colors for post backgrounds, feed backgrounds, text colors and more.
If you have successfully upgraded your Juicer account to a paid plan, and you still see "Powered by Juicer" appearing above your feed or the Juicer gifs inside the feed, please contact us at [email protected]. To help us provide you the quickest solution, please include in your message the URL of the webpage where you have embedded the Juicer feed.
Nope! When signing up for a paid account, Juicer will charge you for the plan amount immediately, and then on the same day/time each month afterward. You can cancel at any time and there is no termination fee.
We're confident you will love Juicer, so we suggest paying for a year of the service upfront and saving 10% compared to paying monthly.
If you sign up for a paid plan, you can cancel it for any reason within the first five days for a full refund.
You sure can. Feel free to upgrade or downgrade at any time. Juicer will automatically pro-rate your charge based on how far you are into your current billing cycle and charge you (or credit you) the adjusted amount on your next invoice.
If you are paying via a credit/debit card, Juicer will automatically send a basic receipt to your account email address within about an hour of any payment.
If you do not see a receipt arrive, please check your spam folder, and then your account settings to ensure your Juicer account is set up with the correct email address.
If you need to access old invoices, or create a more detailed invoice with your company information, you can do so from the Payment page.
Simply click the "Edit Invoice" button to enter a more detailed billing address for your company. This change will apply to your past and future invoices. Juicer's address will automatically be included on any invoices produced this way.
If you encounter any problems with the above, please contact us.
Please note that receipts/invoices are not produced by Juicer for payments made via PayPal. Please contact us if you require detailed invoices for these payments.
Juicer does not offer discounts for nonprofits or educational institutions. However, you will receive a 10% discount off our standard plans (Medium and Large) when paying for a full year upfront. Just make sure the toggle is set to "yearly" when upgrading your plan.
You can also switch to yearly payments if you are already making monthly payments, to take advantage of the 10% discount. This is available as a toggle switch at juicer.io/payment.
If the credit card or debit card you have on file with Juicer is being declined, please first check that the card's expiration date has not passed, and that there are sufficient funds in the account to cover your payment. You can update your payment information at juicer.io/credit-card/edit if necessary.
If the card is up-to-date and has sufficient funds, then your bank is declining the payment for another reason. In these cases, the cause is commonly a fraud prevention measure taken by the card provider, due to Juicer's location (California, USA) or another factor. This can happen even after many consecutive months of successful payments.
For yearly plans, or Enterprise/Campaign accounts, the cause may also be a limit the bank has placed on the card for the size of a transaction.
In these situations, please contact your bank as soon as possible and ask them to allow the transaction to take place. When you do so, please inform your bank that this will be a reoccurring payment to Juicer - monthly or yearly, depending on your plan. Otherwise, your bank may allow the first transaction through, and not later transactions.
Unfortunately, there isn't anything Juicer can do to make a transaction process that is being declined by your bank. We try to take a large amount of information regarding the card (security code, billing address, postal code, etc.) to help cards process, but banks will sometimes decline payments anyway.
If your bank has indicated they will allow a previously blocked transaction to take place, your payment should be successful upon our system's next automatic attempt. If it has been nearly a month since your first failed payment, please contact us at [email protected] and we will manually run the charge.
Page: When you first open the overlay on Juicer to add a Facebook source, you'll be presented with the "Username" option, which is asking for the URL of a public Facebook page. A vanity URL is required to easily add this source. For example: https://www.facebook.com/juicerio. If you don't have a vanity URL set up and your Facebook page URL contains a long string of numbers, like this: https://www.facebook.com/juicerio-701946596554660, you can enter the page_id number, which in this case is 701946596554660.
You will also see a checkbox that says "include posts that mention my page". If you don't check this, Juicer will only pull in posts that were posted by your Facebook page. If you do check it, it will pull in posts that were posted by your Facebook page, as well as posts by other users that were posted to your Facebook page (provided they are public posts).
If you're still running into issues and your Facebook page content is not being pulled in, check in your pages' settings on Facebook to see if there are any country or age restrictions turned on. Juicers' servers are in the U.S., so the page needs to be accessible from the U.S.
Photo Album: You can add a Facebook album as a source to your Juicer Feed, provided the album is public (try viewing the URL when logged out from Facebook to test if it is public). If it is, your album should have a URL something like: https://www.facebook.com/pg/juicerio/photos/?album_id=808281485921170. Copy and paste the album_id from that URL then add a tilde in front of it, like so: ~808281485921170. Then copy and paste that whole thing (with the tilde) and paste it into the New Source Overlay on Juicer for a Facebook Username or page. It should pull in the photos from that album, and then pull in new photos when you add new photos to the Album.
Personal Account: Click the "Personal Account" tab on the Facebook New Source overlay. You'll need to connect your Facebook account to do so, if you haven't already. Additionally, Facebook will automatically expire this connection every two months, so Juicer will automatically email you to remind you to re-connect when this occurs.
Twitter requires that you connect your Twitter account to Juicer. This is so that we can run the API requests using your credentials so that we don't run into any API limits Twitter has set up. Even though your Twitter account is connected you can still pull in the Tweets from any public user or hashtag.
Username: Pulls in the tweets of any public user by entering in their Twitter Username. You can find the username in the URL of their Twitter page. For example, the username of https://twitter.com/juicerio is juicerio. Enter this into the field to pull in the Tweets from Juicer.
List: You can pull in the Tweets from a twitter list. To do so, find the URL of your list, something like: https://twitter.com/ariherzog/lists/influencers. Then copy and paste the username and list_name part of the URL, like so: ariherzog/lists/influencers. Then put an asterisk in front of it, like so: *ariherzog/lists/influencers. Then copy that whole thing, including asterisk, and add it as a new twitter username source. It will pull in all the tweets from that source and if any new tweets get added to it, it will pull those too.
Hashtag: Click on the "hashtag" tab at the top of the New Source overlay to add a Twitter hashtag. Keep in mind there are a few caveats to adding twitter hashtag sources.
Search Term: Want to show Tweets from a search term, instead of a hashtag? For example "obama" instead of "#obama"? You can do this too, just add an asterisk to the beginning of your term, then go to add it as a Twitter hashtag on Juicer. So for example, add *obama as a Twitter hashtag to get any tweets that have the word "obama" in them, instead of posts that just have "#obama" in them.
Location: If you have a location's id from twitter you can simply add it to the overlay under the "location" tab, but if you don't know exactly, you can search for a location instead. This tends to only result in very general areas (like, city level resolution) and not too many tweets, so figuring out the location_id is the best way to do it.
Instagram requires that you connect your Instagram account to Juicer. This is so that we can run the API requests using your credentials so that we don't run into any API limits Instagram has set up. In addition, as of April 4, 2018, you can only display posts from an owned Instagram account (one that you or your client has the login information for). You cannot display posts from unowned Instagram accounts, unless pulled in via a hashtag source.
Username: You can pull in the posts of an owned Instagram account that you have the login information for.
Hashtag: Pull in any public posts from an Instagram hashtag by clicking the "hashtag" tab on the new instagram source overlay and entering in the hashtag.
Location: If someone tags a location in their Instagram photo, you can pull all the posts from that location through Juicer. If you know the instagram location_id then just add that, if not, click search, then search for the location. Click on the result in the list of results. If you don't see the location in the list, sometimes too many locations are too close together, and instagram only returns a small number of locations in a search, so you are better off entering the location_id.
Username: If you want to pull in a users uploaded videos, you can do so by entering their username from their URL. The URL comes in a few different formats but generally looks like one of the following: www.youtube.com/channel/UCYwRh_gDeROsvRMxi8bqAfQ or youtube.com/c/JuicerIO or youtube.com/user/juicerio. You'd want to use UCYwRh_gDeROsvRMxi8bqAfQ or JuicerIO or juicerio respectively.
Playlist: You can pull in the videos from a specific playlist as well. Simply take the playlist_id from the URL of the playlist, which looks something like this: www.youtube.com/playlist?list=PLuKg-Whduhklge1dMCGsemN1Qr_ODqjtZ and add an asterisk before it, like so: *PLuKg-Whduhklge1dMCGsemN1Qr_ODqjtZ then go and add that whole thing as a new YouTube username source.
Hashtag: YouTube's hashtag support is unreliable, and in some rare cases, Juicer may not be able to pull in all the videos that include the hashtag. Simply enter a hashtag after clicking the "hashtag" tab at the top of the overlay. If some videos are missing, you can manually add those posts to your feed, or try entering your hashtag with different capitalization styles (be sure to enable your duplicate post blocker in the "Moderate and Filter" area).
Search Results: If you want to pull in posts that have a certain word in the title or description, but it's not a hashtag, you can add the search term with an asterisk before it, for example, *education, into the Juicer YouTube Hashtag field and it will pull in all videos that contain that word in it's title or description.
Username: You can pull in a public users public posts by connecting their profile URL. You'll see accounts with formats like https://plus.google.com/106766146657870989685 or https://plus.google.com/+RyanMacInnes, you'd enter 106766146657870989685 or +RyanMacInnes respectively.
Google Places: You can also pull in the reviews of a location from Google Places. Use this tool to find out what the place_id is for the location, then enter that as a new Google Plus Username source in Juicer and append a * before it, something like: *ChIJj61dQgK6j4AR4GeTYWZsKWw Google will only allow you to pull in a few reviews at a time, but they should build up over time if you let it go for a while.
Hashtag: Simply enter the hashtag on google you want to pull in after clicking the GooglePlus logo, then clicking the "hashtag" tab at the top of the overlay. Juicer will pull in any public posts it can for this source.
Username: Enter the username of a tumblr blog (found in the tumblr url, so for http://generalelectric.tumblr.com you'd just enter "generalelectric") to pull in all that blogs posts.
Hashtag: Pull in any posts that have a certain hashtag on tumblr. Keep in mind, if you are missing posts, that tumblr has a few rules when it comes to hashtagging posts.
Pinterest has a few quirks on Juicer due to the way their API is set up.
Firstly, Pinterest doesn't return a "pinned at" time, so we have no way of knowing what order the posts should be showing up in your feed. So when you add a Pinterest source to your feed, you may see all the pinterest posts showing up at the top. This is because we set the time to the current time when we pull them in. So at first all the posts will be at the top, but as your Juicer feed continues to pull in new posts, everything will begin to order itself correctly.
Additionally, if you are having trouble with your Pinterest images not showing up, and you live outside the US, please contact us, as Pinterest sometimes has issues displaying images in https outside the US, so please let us know and we will change a setting that should fix it for you.
Username: To pull in all the pins of a user, across all of their boards, enter their username.
Board: To pull in the pins of a specific board you need to enter the URL fragment for that board. So if you wanted to pull in all the pins on this board: https://www.pinterest.com/fooddaze/travel first go to add a new source, then click the Pinterest logo, then click the "Board" tab at the top, then enter: fooddaze/travel
Slack requires you connect your Slack account to Juicer before we can pull in any content from them. This is because all Slack data is private by default.
Channel: You can pull in all the messages (including media) from a Slack channel you are a member of. First connect your Slack account to Juicer, then enter the name of the Slack channel you wish to pull content from. We'll pull in every new message in there as they are posted.
You can enter in the URL of any RSS feed and Juicer will pull all the posts from there. This usually works pretty well, but because RSS feeds are generally not standardized and can be generated by anyone, there is no specific format to them. We will do our best to pull images from them (either through an explicit URL tag, or by pulling the images tags in the actual post body) but it doesn't always work. If it doesn't, our best suggestion is to make sure the RSS formatting as closely matches the standard as possible.
Username: Entering a users username (or user_id number if they haven't set up a custom URL) from their vine profile URL will pull in all the vines from that User.
Hashtag: Entering a vine hashtag will pull in all the vines that have been tagged with that hashtag.
Pull in all the tracks a user has uploaded to their Soundcloud by entering in their soundcloud username from the URL to their profile.
Spotify requires that you connect your Spotify Account to Juicer before it will allow us to pull in tracks for artists or from your own profile.
Spotify, much like Pinterest, will all show up at the top of your feed when you first add it as a source, but if you let your feed run for a few days and pull in some new content automatically it will get into a more natural and spread out order.
Artist: Pull in the top tracks from an artist and display them in your feed
Your Top Tracks: Pull in the top tracks your connected Spotify account has been listening to. Spotify will update this list every day or so (it doesn't happen in real time) so over a few days, if you are listening to a lot of music, you will see many new top tracks pulled into your Juicer Feed.
LinkedIn requires that you connect your LinkedIn account to Juicer. LinkedIn only allows you to pull updates from a company that you are an admin of it's page. Unfortunately, at the moment, LinkedIn does not allow you to pull any other content than a companies' posts. And your connected user (https://www.juicer.io/social-accounts) must be an admin of that company's page.
Please also note that Juicer cannot link to individual posts within LinkedIn, for the same API-related reasons outlined above. Clicking the post will always take you to the front of the LinkedIn company page.
Username: Enter the username of a Flickr user, from their URL, to pull in all the photos posted by that user.
Album: If you want to just add the photos from a single Flickr album, take the album_id from the url, for example, the album id of this album: https://www.flickr.com/photos/vetbonkie/albums/72157653439738204 is 72157653439738204. Add an asterisk to the beginning of that id and add that as a new Flickr source like so: *72157653439738204 to pull in the photos just from that album.
To pull in all the uploaded videos from a specific vimeo user enter their username from their vimeo profile page. For example, to add https://vimeo.com/user2911712, simply enter: user2911712
Yelp only allows you to pull in one or a few reviews at a time. Let it go in your Juicer feed for a while and eventually it will pull in more and more reviews.
Connect a Deviant Art page to pull in all of that users uploads.
Hashtags on different social networks each count as a different source on Juicer. So, for example, if you wanted to pull in #obama from Twitter, Instagram and Tumblr, even if it's the same hashtag, it still counts as 3 hashtags. See above under the specific social network headings for more info about how hashtags work on that platform.
Connect a Giphy Search query as a source. Will pull in 50 gifs from whatever search term you enter. For example, adding "electronic" as a source term will pull in the 50 first gifs from: https://giphy.com/search/electronic